OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 101 comments received in the last 90 days.
10 July 2025
Sometimes we had to hang around for a while and no one came to ask us what we wanted.
09 July 2025
Steve was friendly, informative, and professional.
09 July 2025
Purchse was good. The handover was less so. It didn't feel like a special occasion hand the handover and car wal through was too cursory.
08 July 2025
Everyone was so helpful and kind.
01 July 2025
Steve (Allum) kept us fully informed during the build process and was highly professional and engaging.
09 June 2025
Joe was very helpful.
29 May 2025
Sytner Tring totally understand customer service and putting the customer first. Adam, Tony and the team were charming attentive and very helpful on ordering and Adam was amazingly helpful , polite and charming on ordering and collection of the Mini.
28 May 2025
As above
24 May 2025
All went very smoothly
12 July 2025
See above
12 July 2025
As above
11 July 2025
Completely satisfied
11 July 2025
Didn't receive the video of the health check as promised.
10 July 2025
Very quick and the staff were helpful
10 July 2025
My 4 year old mini had a major problem which was going to be expensive to fix, but Lloyd at Sytner Mini in Tring asked Mini for a goodwill gesture to help with the cost. They kindly gave a generous contribution to the cost - very welcome & unexpected
09 July 2025
Quick, friendly, easy to deal with
08 July 2025
Excellent, felt valued
07 July 2025
As per my previous comments. In addition Luan was very informative, professional and an excellent ambassador for Sytner Tring and Mini. I was kept appraised through out and appreciated the follow up call a few days after receipt of my new vehicle.
06 July 2025
The problem with my roof was not sorted on the first visit so I had to come back
11 July 2025
We were delighted with our overall experience and with how quickly it took to receiving our Mini Countryman.